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How does Mobile Tracking work?

  • A cost-efficient alternative to vehicle tracking: Using the smartphone’s GPS technology, our app transmits location and journey data to Crystal Ball’s web-based field service management system. The system then displays this “live” location data on our Google Map interface, with a supporting suite of journey reports which can be exported to MS Excel.
  • Management Dashboard: Displays fleet statistics in real-time, with the ability to compare data over selected time periods (days, weeks, months, or specific date ranges).
  • Automated Timesheets: Deliver accurate data that can be used for wages, overtime, or billing time to customers.  
  • Alarms and Alerts: Notifies management and supervisors of specific events by email – such as vehicles speeding or entering / exiting geofenced locations
How does Mobile Tracking work?

Why Do I Need MobileTrack?

  • Total Fleet Visibility: If vehicle tracking is not an option for your business, because maybe part of your fleet is privately owned vehicles (grey-fleet), or if you want to extend the visibility you get from vehicle tracking to employees outside of their vehicles, then mobile phone tracking is the best option. Why?
  • Because it tracks the same basic metrics as vehicle tracking
    (Speed, Location, Time on Site, Speeding, etc)
  • It can use GeoFences to count visits in and out of specific locations drawn on the map
  • You receive alerts when specific events happen (speeding, excessive idling)
  • You can analyse historical journey reports
Why Do I Need MobileTrack?

Beyond the fleet - Employees in the Field

  • When Vehicle Tracking stops, our mobile tracking takes over and even if employees venture indoors our (optional) Near Field Communication (NFC) solution’s check-ins take over.
  • Mobile Tracking can track user movements on foot as well as in their vehicles.
  • NFC Check-ins gives you an accurate, quick, & easy to use time and attendance solution.
  • Historical journey reports can be downloaded or automatically emailed on scheduled dates.
Beyond the fleet - Employees in the Field

Want to see what mobile tracking can do for your your business?

MobileTrack Products Compared - Get started from £6 per handset per month

MobileTrack Lite vs MobileTrack Pro

  • Mobile App – Included
  • System Users – Unlimited
  • Phone Support – Included
  • Email Support – Included
  • Live Location Updates
  • 5 minute update intervals
  • Snail Trails/Journey Playback
  • Scheduled Reports
  • Historical Reports
  • Mobile App – Included
  • System Users – Unlimited
  • Phone Support – Included
  • Email Support – Included
  • Live Location Updates
  • 3 minute/Turn by Turn/Heading update intervals
  • Geofences
  • Snail Trails/Journey Playback
  • Scheduled Reports
  • Historical Reports

MobileTrack FAQs

  • How does mobile tracking work?

    To track your mobile phone using Crystal Ball’s MobileTrack solution, you would need to install our tracking app on a compatible handset. Once you have installed the application you can then login to our web based tracking portal and view the locations of your mobile devices on our mapping interface, play back journeys, setup alerts and download historical journey or event reports.

  • How does GPS Technology work?

    GPS or Global Positioning Systems uses the fixes of a number of satellites to pin point the position of a GPS device. This GPS technology has been embedded into most modern smart phones which allows us to leverage the same location, speed, heading data that previously only GPS vehicle tracking units provided.

  • Can I track a vehicle with a smart phone?

    Yes, our MobileTrack Pro app will record a vehicles journeys similar to a blackbox installed in a vehicle. You can then review these journeys as interactive journey playback animations or via downloadable reports.

Available to download on Google Play

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What our clients say

James Neal

Managing Director, LDS Cambridge

Crystal Ball was the only company that understood my requirements for a mobile tracking solution that would track my guys on foot.

Graeme Davison

General Manager, Pointer

Everything Crystal Ball does, it does over and above what I was expecting. It ticks all the boxes and is a better solution all round.

Nick Murphy

Operations Director, Bishops Printers

Crystal Ball have always listened to what we have requested and there seems to be constant development with the product.

Questions? Call us!

Our team of product experts are waiting to answer any questions you may have.

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Call: 0330 995 9950

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