Crystal Ball’s lone worker solution is designed to be the most convenient and comprehensive way to maintain the safety of your lone workers.
Unlike other lone worker solutions on the market, our MobileLWP system does not require any additional devices to monitor your employees. They’ll simply need to download the app, which will then use their phone’s mobile signal to transmit location data, alerts, and essential communications between employees, managers, and the alarm receiving centre.
With this efficient lone worker protection system, employees will be able to instantly check in and communicate any problems, helping managers and emergency services respond rapidly and appropriately.
Fleet managers can choose between our two lone worker protection solutions: Mobile LWP and Mobile Rescue. The MobileLWP solution is designed to protect workers while on duty through live location tracking, an intuitive panic alarm, timed welfare sessions, and frequent safety alerts.
The Mobile Rescue app offers a more comprehensive solution to improving lone worker safety, with additional features including access to a 24/7 alarm receiving centre, monitoring centre, and historical event call recordings. Organisations that operate under more risk adverse conditions will benefit from implementing this more thorough lone worker solution.
Our lone worker protection app is a convenient solution to lone worker monitoring – with no additional devices needed.
With this app, fleet managers can track their drivers’ whereabouts in real time via its GPS location tracking capabilities. Through live mapping and location monitoring, organisations will be able to gain full visibility over their lone worker force wherever they are.
MobileLWP is accredited with British Standard 8484; ‘Code of Practice for the provision of lone worker device services’, ensuring safety.
The automated routine welfare check feature is designed to further protect lone workers by reminding them to periodically check in with their managers and confirm their safety during shifts. If the employee does not check in within a certain amount of time, the device will automatically trigger an alarm and alert administrators as to any potential incidents. Managers will then be able to monitor worker wellbeing and identify any missed check ins as potential concerns.
Aside from the app’s automated alarm system, employees will also be able to manually trigger a panic alarm and send a distress alert to their manager. This alarm is accessible through the app’s discreet SOS button. Once the worker has pressed this button multiple times, emergency services and administrators will be alerted to the incident and provide assistance.
For extra protection in the workplace, the MobileLWP’s automated panic alarm system will be triggered when an employee does not respond to a routine welfare check. The panic alarm will be sent to authorised personnel, who will then be able to communicate with the at risk employee and immediately provide the necessary assistance.
Remote access and alerts are an essential aspect of maintaining high levels of worker protection at all times. With Crystal Ball’s lone worker app, managers will be able to easily monitor the personal safety of the organisation’s workers through their mobile phones. When a panic alarm has been triggered, a notification will be sent out via email and SMS notifications to all authorised personnel. This alert can also be customised according to your organisation’s needs.
Near Field Communication (NFC) technology will help workers automatically check in and out of pre-designated locations, notifying managers of their arrival and departure throughout their work day. Each notification will include detailed information including date, time, and specific location data to help employers efficiently keep track of lone worker safety.
Our lone worker solution will automatically dial a preassigned number as soon as the panic alarm has been activated, both manually by the driver or through the automated panic alarm system. Via this two way audio system, administrators can communicate with the worker to provide assistance in a hazardous situation.
A large range of industries can benefit from using the Lone Worker Protection App, including:
The key difference between the two lone worker solutions is the level of protection they each offer. The MobileLWP is an excellent solution for organisations that are looking to implement a lone worker protection system. It provides all the necessary features needed to protect workers while they are on shift, including real-time location data, timed welfare sessions, panic alarms, and automatic safety alerts.
The Mobile Rescue app offers more comprehensive features that provide a higher level of worker protection. Alongside the MobileLWP’s capabilities, the Mobile Rescue app also includes access to a 24/7 alarm receiving centre, a monitoring centre, a reporting dashboard, and historical communications data for a more detailed protection system.
If your organisation operates in more hazardous environments, we recommend using our Mobile Rescue app for more immediate and around-the-clock assistance in the case of an accident.
Both the MobileLWP and Mobile Rescue app have been designed to integrate seamlessly with all of our vehicle and worker tracking solutions. For an all-inclusive employee monitoring system, we recommend pairing our lone worker app with our vehicle tracking and dash cam systems.
In doing so, managers will be able to streamline data flow and provide a comprehensive view of fleet operations and safety measures.
Crystal Ball’s lone worker protection solution has been tested according to the BS8484, which is the British industry standard for providers of lone working safety services. Through implementing the MobileLWP, employers can ensure their workers are monitored and protected in line with current UK lone worker legislation.
As a department we wanted to ensure we were complying with legislation. We required a smartphone application for convenience and location accuracy and Crystal Ball fitted the bill. Management now has complete peace of mind and can rest assured knowing adequate processes are in place in the event of an emergency. It has also impacted our officers - making them feel safer and reassured.
Crystal Ball’s lone worker protection solution has offered peace of mind to all our staff and the management at The Co-operative Funeralcare. It has also addressed relevant health and safety legislations and made our organisation more compliant.
We have used Crystal ball for our lone workers for at least 10 years now. A panic alert can be sent back to the office if faced with a challenging situation and it helps keep a track of where the lone workers are and if they fail to cancel their welfare at the end of a meeting, alerting us to the fact there may be a problem. It gives the company and the lone workers a certain amount of peace of mind, that they are being cared for whilst away from the office.
Our team of product experts are waiting to answer any questions you may have.
All calls are recorded for quality and monitoring purposes