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What Does FleetTracker Include?

For a complete list of features, download our Fleet Vehicle Tracker Guide

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What our clients say

Terry Naisbitt

Fleet Manager, Durham City Transport

We've been with Crystal Ball for over 8 years now, great company to work with and the staff are always available to help with anything we need. We have just renewed our contract and again are very happy with the service, I would highly recommend them.

Dafydd James

Commercial Director, Metro Rod South East Wales

We have been using Crystal Ball for the last three years and have recently committed for another 2 years - we have been really pleased with the system. We have recently changed to their latest forward and driver facing dash cams and tracking software and have been incredibly impressed with its ease of use and functionality. The integrated app is excellent and is very user-friendly. We have also found their driver behavior system a very useful tool when assessing the driving habits of our employees. We would not hesitate recommending Crystal Ball to others.

Harry McSweeney

Contract Manager, Abbey Roofing

Crystal ball are an excellent company, their vehicle tracking system is great for what we need it for. When we have had questions and needed advice, their response has been instant. Our account manager has been particularly good, very informative and excellent communicator, they explained the system and how to get the best results from it. I would highly recommend Crystal Ball as a company.

Fleet Tracker FAQs

  • Can I track my vehicles in real-time?

    Yes, unlike some vehicle tracking units that require you to download the data once the vehicle has returned back to your offices each day. Crystal Ball’s GPS fleet tracking solution transfers the data to our web based portal in real-time, so you can view the information as it comes in.

  • How often do your vehicle trackers update?

    To provide greater visibility, our truck, HGV and van vehicle tracking systems updates in a number of ways. Unlike most GPS fleet tracking solutions we measure changes in three key areas:

    • Time
    • Distance Travelled
    • Change in heading

    Finally, the vehicle tracking unit transmits hourly updates when a vehicle is not in journey.

  • How do vehicle trackers work?

    With Crystal Ball’s telematics and vehicle tracking system, GPS trackers are installed in each vehicle you wish to track. The tracker then captures different types of vehicle data such as speed, location, fuel usage, and driver behaviour which is then transmitted over the 4G mobile network. This data is then compiled into detailed reports that are available to view on the FleetTracker Dashboard and compatible mobile app.

  • Is FleetTracker appropriate for personal use?

    FleetTracker is more suited to tracking large fleets of vehicles, which makes them the perfect tracker for businesses that are looking to streamline their fleet operations. For tracking your personal vehicles, we recommend installing our Thatcham approved trackers instead.

  • Are the tracking devices easy to install?

    All Crystal Ball trackers will be installed in your fleet vehicles by our in-house team of experts to ensure a smooth and seamless installation process. Our team will also walk you through the software’s different features and how to use them properly so you’ll be able to get the most out of your business’ new vehicle tracking system.

  • How do I access the tracking data from my vehicle tracker?

    All essential fleet management data, including routes, journey length, speed, and fuel consumption estimations can be viewed from the FleetTracker Dashboard. The data is also available for access from Crystal Ball’s mobile Manager App, which allows fleet managers to access valuable fleet information while on the go.

  • Does the vehicle tracker still function when the vehicle is turned off?

    Thanks to FleetTracker’s hourly system heartbeat, the vehicle tracker continuously provides tracking information even when the vehicle is turned off. If the tracker detects any unauthorised movement, you can use the bolt-on ‘remote immobilisation’ feature to ensure that any potential thieves won’t be able to operate the vehicle.

  • Does FleetTracker support real-time tracking?

    Yes, our GPS fleet tracking solution transfers each vehicle’s location data to our web-based portal in real time, so you can view the information as it comes in. With real-time data, fleet managers can enjoy complete visibility over the movements and performance of their drivers.

  • How exactly do vehicle trackers work?

    Crystal Ball’s fleet tracking solution works using GPS (global positioning system), transmitting real-time location data from the vehicle to the cloud. Fleet managers have instant access to up-to-date tracking and fleet performance information via the desktop or smartphone app. With a wide range of customisable alerts, reports, and analytics, our fleet tracking software gives you full control over fleet operations.

  • Does the fleet tracking software track fuel consumption?

    If reducing overall fuel costs for your business is a priority, our fleet tracking solutions can help. While the software does not directly track each individual vehicle’s fuel consumption, it provides up-to-date estimates of fuel costs. This means that fleet managers can implement strategies to reduce fuel consumption. We also offer fleet fuel cards in partnership with BP, making it even easier for managers to track fuel costs and manage expenses.

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