We first installed the Crystal Ball Smartcam system into our vans in 2019 and were so impressed in the system we have just signed a new 3 year contract for their new system. The portal is easy to use and the inspection form facility is a must have. The support staff are amazing.
Crystal Ball are now my go to for tracking and cameras! We moved from Radius to Crystal Ball after continuous fails in equipment and breaking their contract. Their tracker isn't compatible with their cctv, despite what the sales department will tell you. Enter the Crystal Ball team. WOW, we had a teams meeting with our directors to see what was on offer, exactly what we wanted and our previous supplier promised, yet didn't supply!Install happened over 2 days, set up was a doddle, the interface is really easy use, and the information you can pull out of it is really useful.
Crystal Ball is now my go to for tracking and cameras! We moved from Radius to Crystal Ball after continuous failures in equipment and breaking their contract. Their tracker isn't compatible with their CCTV, despite what the sales department will tell you. Enter the Crystal Ball team: WOW. We had a team meeting with our directors to see what was on offer, exactly what we wanted and our previous supplier promised, yet didn't supply! Installation happened over 2 days, set-up was a doddle, the interface is really easy to use, and the information you can pull out of it is really useful.
The driving data and imagery recorded by Crystal Ball is precise and verifiable. One incident alone has paid for fitting the tracking and camera system to the entire fleet.
We have been involved in numerous incidents since the installation of SmartCam and based on the video footage we have been in a position to challenge which party was liable
As a customer of Crystal Ball for 10 years we can always rely on their customer service and expertise for our tracking needs. We have used them for a variety of services and are always impressed with their systems, which are also very user friendly. Their Polite and friendly customer service has always made us feel happy to renew our contracts, as well as add new ones throughout the years.
With over 15 years of experience in the industry, we pride ourselves on our commitment to excellence.
Being voted in the Top 100 Trusted Brands In Fleet is a reflection of the trust and confidence our clients place in us,
Crystal Ball are proud to have won various awards in the fleet industry including Innovation in Telematics two years running.
Customer satisfaction is paramount at Crystal Ball. With a stellar 4.8/5 rating on Google Reviews, our commitment to your happiness shines through
Crystal Ball's Manchester head office is home to our dedicated support team ensuring you receive an unrivalled service, no matter where you are in the country.
Telematics technology combines telecommunications and informatics to transmit and receive data from vehicles. Telematics systems play a crucial role in fleet management by enabling real-time tracking and monitoring of vehicles, enabling efficient fleet operations.
A telematics device is installed in your vehicle by Crystal Ball’s expert auto engineers, which will then transmit information and data to your fleet management software and mobile app.
A vehicle tracking system allows fleet managers to monitor their vehicles in real-time, enabling them to optimise routes, improve fuel efficiency, enhance driver safety, and reduce operational costs. The telematics software provides valuable insights into fleet performance and enables effective decision-making. No matter what type of fleet you manage — company cars, delivery motorbikes, or vans or HGVs for transport and logistics — telematics-enabled fleet management software can help provide the total visibility and insights you need.
Visit our guide for a full look at the long list of benefits of fleet management software.
Yes, we offer various options to keep your vehicles safe and secure. Our vehicle telematics product includes real-time tracking and hourly system heartbeat alerts when the vehicle is not in journey, allowing you to keep track of the GPS location and reduce the risk of vehicles being stolen. You can even add on remote immobilisation features to your tracker, allowing you to prevent the vehicle being moved by unauthorised persons.
We also provide Thatcham-approved trackers for keeping track of your vehicles and keeping your insurance premiums low.
After installing GPS enabled trackers in each fleet vehicle, you can capture and analyse real-time telematics data on fleet movements, geofences, driver behaviour, and more. The tracker uses GPS to accurately pinpoint the location of the vehicle and transmits the information via the cellular network. Fleet managers can access the fleet management system’s intuitive dashboard showing real-time maps and vehicle information via their internet browser.
The fleet management software includes powerful analytics capabilities that enable fleet managers to analyse the collected data and generate insightful reports. These reports can provide valuable insights into driver performance, fuel efficiency, route optimisation, and overall fleet productivity.
The fleet management software also can generate real-time alerts based on predefined parameters and events. Fleet managers can receive notifications for speeding, excessive idling, unauthorised vehicle use, and other customisable alerts.
Integrating 4G dash cams into fleet tracking systems offers numerous benefits for fleet management. Firstly, the presence of 4G cameras contributes to a reduction in accident rates. The visibility provided by these cameras can act as a deterrent, encouraging drivers to exercise caution and adhere to road safety regulations.
These advanced cameras also provide real-time video recording of events, allowing fleet managers to have visual documentation of incidents on the road. The footage captured by the dash cams can be invaluable in determining fault or liability in case of accidents or disputes.
In addition to event recording, the integration of dash cams assists in driver behaviour analysis. Fleet managers can review the recorded footage to monitor and evaluate driver performance, identifying areas that require improvement or training. By analysing factors such as harsh braking, rapid acceleration, or aggressive cornering, fleet managers can provide targeted coaching and incentivise safe driving practices among their drivers.
Find out more about why you should install an integrated vehicle tracking dash cam.
Crystal Ball’s telematics offering caters to various types of vehicles, including cars, HGVs, lorries, vans, motorcycles, and trailers. We offer specific trackers and devices designed to meet the tracking and management needs of each vehicle category.
Fill out our quick form to receive a free, bespoke quote for your business' fleet management.