M2M or Machine to Machine communication is an emerging technology you may or may not have heard of. It refers to technologies that allow “both wireless and wired systems to communicate with other devices of the same type” (Wikipedia) and it is fast becoming a must have tool for businesses looking for a competitive edge.
In a nutshell it allows companies to measure aspects of their business that were once unmeasurable and in some cases automate tasks based on that data.
Some example uses of M2M data include:
- The ability for fleet managers to identify which employees are the most fuel efficient drivers; and which may need additional training.
- The ability for a farmer to automate the watering of his crops, based on sensors that monitor the water levels in his fields.
- The ability for a vending machine franchisee to be alerted when one of their machines is running low on stock.
So if you’re just catching on to the concept of Machine to Machine technology and are looking for a super simple explanation of the types of M2M data that can be collected from a mobile workforce perspective — and the different methods of collecting that data — take a few minutes to check out our rundown below:
The increased visibility M2M data provides is enabling businesses to make more informed decisions that help boost operational efficiency, productivity and customer satisfaction.
By now your mind is probably racing about the types of information you and your business can start measuring and benefit from! Well if your business relies on a mobile workforce Crystal Ball can help provide you with all of the data listed above. Why not chat with us now via our live chat (located at the bottom of this page), or alternatively click below to book a live web demonstration of our system.
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