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What’s Included In FleetTracker?

Download our Fleet Vehicle Tracker Guide for a complete list of features.

Enhance FleetTracker With Advanced Bolt-Ons

What Our Clients Say

Terry Naisbitt

Fleet Manager, Durham City Transport

We've been with Crystal Ball for over 8 years now, great company to work with and the staff are always available to help with anything we need. We have just renewed our contract and again are very happy with the service, I would highly recommend them.

Dafydd James

Commercial Director, Metro Rod South East Wales

We have been using Crystal Ball for the last three years and have recently committed for another 2 years - we have been really pleased with the system. We have recently changed to their latest forward and driver facing dash cams and tracking software and have been incredibly impressed with its ease of use and functionality. The integrated app is excellent and is very user-friendly. We have also found their driver behavior system a very useful tool when assessing the driving habits of our employees. We would not hesitate recommending Crystal Ball to others.

Harry McSweeney

Contract Manager, Abbey Roofing

Crystal ball are an excellent company, their vehicle tracking system is great for what we need it for. When we have had questions and needed advice, their response has been instant. Our account manager has been particularly good, very informative and excellent communicator, they explained the system and how to get the best results from it. I would highly recommend Crystal Ball as a company.

FleetTracker FAQs

  • How does FleetTracker vehicle tracker work?

    Crystal Ball’s GPS trackers are installed in all fleet vehicles you want to track. These trackers capture location, speed, driver behaviour, estimated fuel costs, and other vehicle information and transmit it via the 4G mobile network. You can find this data in the detailed reports available through the FleetTracker dashboard and the mobile app’s comprehensive reporting suite.

  • Can I track my vehicles in real-time?

    Yes, with Crystal Ball’s FleetTracker, you can track your fleet vehicles in real time. Our GPS fleet tracking solution transmits vehicle and location data to our web-based portal in real time so you can receive updates as they come in.

  • Does the FleetTracker vehicle tracker work when the vehicle is turned off?

    Yes, FleetTracker works even when the vehicle is turned off. Crystal Ball’s GPS tracker’s System Heartbeat feature sends information to the web portal every hour. If the tracker indicates unauthorised vehicle movement, you can use the Remote Immobilisation bolt-on to prevent potential thieves from operating the vehicle.

  • Which behaviours does FleetTracker’s Driver Behaviour bolt-on monitor?

    With the Driver Behaviour FleetTracker bolt-on from Crystal Ball, you can monitor driver behaviours such as harsh accelerating, speeding, braking, cornering, and extended idling. The bolt-on sends immediate audible alerts to warn drivers when accelerating, braking, or cornering too harshly, and it scores drivers according to their driving behaviour.

  • How do I access my fleet’s vehicle trackers’ data?

    You can easily access information on routes, journey length, speed, fuel consumption estimates, and all other essential fleet management data via Crystal Ball’s desktop portal, or/and via the Manager App when you’re on the go.

  • Does FleetTracker track fuel consumption?

    While FleetTracker does not directly track individual vehicle fuel consumption, it does provide up-to-date fuel cost estimates. This allows you to create, implement, and refine strategies to reduce fuel consumption. Crystal Ball also offers fleet fuel cards in partnership with BP, making tracking fuel costs and managing expenses easier.

  • What are the benefits of using FleetTracker?

    Crystal Ball’s FleetTracker offers numerous benefits. These include full visibility of your fleet, data and analytics providing insights into driver behaviour, fuel consumption, journey time, routes, and other metrics, and a variety of useful features and bolt-ons. Use these to reduce fuel and running costs, improve productivity and operational efficiency, differentiate between business and private mileage, assess overtime claims accurately, address employment legislation, boost vehicle security, and enhance customer service.

  • How often do Crystal Ball’s fleet vehicle trackers update?

    Our fleet vehicle tracking system updates in a few ways to provide enhanced visibility. FleetTracker measures changes in three key areas, including time, distance travelled, and change in heading. In addition, the System Heartbeat feature sends hourly updates when vehicles are stationary, even if their engines are off. 

  • Are the FleetTracker devices easy to install?

    Our expert in-house team will install Crystal Ball FleetTracker trackers in your fleet vehicles to ensure a seamless installation process. Our team will also walk you through FleetTracker’s features and any bolt-ons you choose, demonstrating how to use them properly so that you can make the most of your organisation’s new vehicle tracking system.

  • Is FleetTracker appropriate for tracking my personal vehicles?

    FleetTracker is more appropriate for tracking fleets of vehicles, making it the ideal option for businesses looking to enhance their operational efficiency. We recommend Crystal Ball’s Thatcham-approved trackers for tracking your personal vehicles.

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